This Privacy Policy describes how Luceo Education Suite (“Luceo”, “we”, “us” or “our”) collects, uses, shares, and protects personal information when you use our online Software-as-a-Service (SaaS) platform and mobile application (“Service”). By accessing or using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Our Company Information
Legal Business Name: Luceo Education Suite, a product of TexSphere Technology Services Ltd, registered in Nigeria. Contact for Privacy Inquiries: Email: legal@luceoapp.com
2. Scope and Purpose
Luceo Education Suite is an online SaaS platform and mobile app designed to support students, teachers, schools, and government agencies in curriculum-aligned learning, lesson planning, CBT assessments, and performance improvement through data-driven insights. This Privacy Policy explains how we process personal data in accordance with applicable data protection laws including the GDPR, CCPA, NDPR, and other applicable privacy regulations.
3. Information We Collect
3.1 Personal Data
We collect the following personal data: • Name • Email Address • Educational Institution (if applicable) • Payment Information (processed securely by third-party providers)
3.2 How Data Is Collected
• User Input: Registration forms, feedback, and account settings • Social Login: Google, Apple (basic profile data as permitted) • Cookies: First-party cookies and tools like Google Analytics • Customer Support: Via integrated platforms
3.3 Additional Collection Channels
• Help requests via support • Surveys, contests, and event participation • Communications via email
4. How We Use Your Information
We process personal data to: • Provide and maintain our Service • Personalise and improve the user experience • Deliver customer support • Analyse usage and performance with analytics tools Legal bases include performance of contract, consent, and legitimate interest.
5. Data Sharing and Third-Party Transfers
We share data only with trusted third parties such as: • Google Analytics • Payment processors (e.g., Stripe, Flutterwave) Data is transferred only to jurisdictions with adequate protection and under contractual safeguards.
7. Data Retention and Security
7.1 Retention
Data is retained for the duration of your account's activity and deleted upon request. Backups are deleted after 30 days. Some data may be retained longer for compliance.
7.2 Security Measures
• Access controls for authorised personnel • Encryption of sensitive data • Firewalls • Secure coding practices • Periodic reviews and security audits
8. Your Rights and Choices
Under GDPR, NDPR, and CCPA, you may: • Access, correct, or delete your data • Request data portability • Withdraw consent • Object to or restrict processing Contact legal@luceoapp.com to exercise your rights.
9. International Data Transfers
We ensure all international transfers comply with applicable laws using Standard Contractual Clauses and other appropriate safeguards.
10. CCPA Privacy Notice for California Residents
We collect the following categories: • Identifiers (name, email, IP address) • Geolocation Data (via device settings) Rights under CCPA include: • Access • Deletion • Non-discrimination • Use of authorised agents We verify all requests to protect user data integrity.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page and are effective immediately upon posting. Continued use of our Service indicates acceptance.
12. Children's Privacy
Luceo Education Suite can be used by children under 13 (U.S.), 16 (EU), or the local minimum age of consent, subject to proper parental consent and awareness. We do not knowingly collect personal data from children without appropriate consent. Contact us if you believe a child has submitted data without proper consent.
13. Contact Information
Email: legal@luceoapp.com Address: Ogun State, Nigeria